Return and Refund Policy
Return and/or exchange eligibility will be determined by VapesXpress customer service with the goal to keep our customers satisfied.
Returns are accepted only in the following cases:
Wrong item received
For sanitary and safety purposes, the following items are NON RETURNABLE if opened or used:
Atomizers - such as RDA & Tanks
All sales are final, and the Company does not offer any money-back guarantees.
Return Shipping Costs
Customers may be responsible for the costs of shipping the items back to us. We do not offer replacements as defective items will result in an issuance of credit back to your account. Adult Signature Service and all shipping charges are non-refundable.
VapesXpress reserve the right to process refunds as it see fits.
Refunds will be processed but not limited to canceled orders and wrong item received.
If the Item is defective, VapesXpress offer a gift card only!